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Return Policy

Eligibility for Returns:
You may return unused items within 30 days of receipt for a full refund or exchange. Items must be in original packaging, free from wear and tear, and accompanied by a receipt.

Non-Returnable Items:
Some items are non-returnable, including items purchased from other stores, used items, or special orders. If you're unsure, feel free to reach out.

How to Return:
Start your return by visiting our Returns Center on our website or contacting our customer service team at [insert contact info]. We’ll help you through the process.

Return Shipping Costs:
Customers are responsible for return shipping, unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

Refunds:
Refunds will be processed within 3-5 business days after we receive your return. Refunds are issued to the original payment method. If your purchase was made with a gift card, a new gift card will be issued.

Exchanges:
To exchange an item, simply return the original item and place a new order on our website.

Contact Us:
For any questions regarding shipping or returns, please reach out to our customer service team at info@vickerswesternstore.com.

Thank you for choosing Vickers Western Store, located at 2309 Addison Ave E, Twin Falls, ID 83301.