Return Policy
Eligibility for Returns:
You may return unused items within 30 days of receipt for a refund or exchange with a 10% restocking fee. Items must be in original packaging, free from wear and tear, and accompanied by a receipt.
Non-Returnable Items:
Some items are non-returnable, including items purchased from other stores, used items, or special orders. If you're unsure, feel free to reach out.
How to Return:
Start your return by visiting our Return Policy on our website or contacting our customer service team at info@VickersWesternStore.com. We’ll help you through the process.
Return Shipping Costs:
Customers are responsible for return shipping, unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
Refunds:
Refunds will be processed within 3-5 business days after we receive your return. Refunds are issued to the original payment method. If your purchase was made with a gift card, a new gift card will be issued.
Exchanges:
To exchange an item, simply contact our team @ info@vickerswestern.com to return the original item in new condition and place a new order on our website. Your refund will be issued once the item has been inspected and is returned in new, undamaged condition.
Restocking Fee:
All items are subject to a 10% restocking fee.
Contact Us:
For any questions regarding shipping or returns, please reach out to our customer service team at info@vickerswesternstore.com.
Thank you for choosing Vickers Western Store, located at 2309 Addison Ave E, Twin Falls, ID 83301.
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